Salesforce Administrator

One of the world’s top-ranked business schools are looking for a Salesforce Administrator to join their prestigious university on a fixed-term contract basis. The purpose of this role is to take ownership of all Salesforce-related activities including providing day-to-day administration, supporting and training of the Salesforce CRM system predominantly for the Executive Education team. The successful candidate will have sole responsibility for the Executive Education’s Salesforce instance.
  
THE ROLE:

• Design, deploy and document system configuration changes, create and manage custom objects, fields, and formulas
• Develop and maintain validation rules and custom workflow, develop and provide reports, dashboards, and workflows
• Manage Salesforce integration with FormAssembly and other applications
• Provide support and user training for use of Pardot marketing automation software
• Help to develop and implement a Salesforce governance framework
• Oversee and manage data quality for completeness, correctness and consistency ensuring adherence to data protection legislation, run data quality reports
• Provide advice and best practice guidance on data protection and cyber security
• Identify, design and develop process and system improvements to support business objectives and best practice
• Capture and convert business requirements, process and data flows into functional requirements and data models
• Design, develop, integrate and maintain Salesforce and other systems/databases as per specified requirements
• Manage process and system implementation and release to ensure smooth transition to live operation and handover to business and IT operational/support teams
• Develop, maintain and integrate online data capture forms
• Proactively analyse business problems/needs, processes, functions and information flows to identify and recommend optimal solutions
• Document business, functional and non-functional requirements to enable development of enhanced system functionality, modelling the system/architecture as needed
• Conduct gap analyses by establishing current state and evaluating it against the needs of the business/area and recommend improvements
• Provide first line support and training on the Salesforce system to current end users ensuring speedy resolution of issues and escalating when appropriate
• Manage new user activation and licence management ensuring correct user permissions including licence purchase and renewal

  
THE ESSENTIALS:

• Educated to degree level or equivalent in a technical / computing discipline or equivalent experience in a similar capacity
• Salesforce Administrator certification or equivalent
• Proven experience in Salesforce administration developing objects, record types, page layouts, workflow rules and approvals

  
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
   
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.